[Placeholder -- delivery costs, dispatch times, pallet/freight terms, and any minimum-spend delivery offers.]
Returns & Cancellations
[Placeholder -- consumer right-to-cancel window, condition of returned goods, who pays return carriage, and how refunds are processed. Note any differences for bespoke/custom-print orders, which are typically non-returnable.]
Privacy Policy
This policy sets out the basis on which Clover Packaging collects and processes your personal data through your use of our website and/or other marketing activities. Any changes we make to this policy in the future will be posted on this page and, if appropriate, notified to you by email, so please check this page regularly.
Clover Packaging Ltd is the controller responsible for your personal data (referred to as “we”, “us” or “our” in this privacy policy). We are registered with the UK Information Commissioner's Office with number ZB579551.
If you have any questions about this privacy policy, the use of your personal information, or your dealings with our website, you can contact us at info@cloverpackaging.co.uk.
Cookie Policy
When you use the Clover Packaging website we want it to be easy, useful and reliable. Like most websites, it stores small pieces of information on your device to do that. Some are cookies; others are kept in your browser's local storage, which works in a similar way. This section explains what we store, why, and how you can control it.
Essential storage
These are needed for the website to work: your basket, signing in, and remembering your cookie choice. They do not track you across other websites and are not used for advertising, so they do not need your consent.
Name
Type
Purpose
Expires
clover_trade_cart_v2
Local storage
Remembers the items in your basket.
Until you empty your basket or clear your browser data
clover_auth_token
Local storage
Keeps you signed in to your account.
Until you sign out
clover_cookie_consent_v1
Local storage
Remembers whether you accepted or rejected analytics cookies.
12 months
__stripe_mid, __stripe_sid
Cookie (Stripe)
Set by our payment provider, Stripe, only on the checkout page when you pay by card. Used to prevent fraud.
1 year and 30 minutes respectively
Analytics cookies (only if you accept)
We use Google Analytics, loaded through Google Tag Manager, to understand how visitors use the site — which pages are viewed, how people find us, and where they leave — so we can improve it. Google's code is not loaded at all unless you click Accept on the cookie banner. If you click Reject, or do not choose, none of these cookies are set.
Name
Type
Purpose
Expires
_ga
Cookie (Google Analytics)
Distinguishes one visitor from another.
2 years
_ga_<ID>
Cookie (Google Analytics)
Keeps track of your visit (session).
2 years
Google processes Google Analytics data on our behalf. Google Analytics 4 does not log or store IP addresses. You can read how Google uses this data at policies.google.com/technologies/partner-sites.
We also count page views with our own simple visit counter. It uses no cookies, stores nothing on your device and keeps no IP addresses. Counts older than 90 days are deleted automatically.
We do not use advertising or social media tracking cookies.
Your choice is saved in your browser for 12 months, after which we ask again. You can change your mind at any time with the button below or the Cookie settings link at the foot of every page. If you switch analytics off after accepting, we delete the Google Analytics cookies already set. You can also block or delete cookies and site data in your browser settings; if you block essential storage, the basket and signing in will not work.
If you have any questions about cookies on this website, contact us at info@cloverpackaging.co.uk.
Terms & Conditions
[Placeholder -- terms of sale, pricing/VAT basis, trade account terms, and liability limitations.]
